A Melbourne Story, Since 2010
It's hard to believe, but Willow & Mae has been dressing Australian women for over 15 years now. We opened our doors in Melbourne in 2010 with one goal: to offer timeless, comfortable style that women of every age could feel wonderful in.
To celebrate this milestone, we're saying thank you the best way we know how. For a limited time, we're holding a special clearance sale across our collection, with savings we've never offered before.
It's our way of giving back to the community that has supported us all these years. Every order helps us keep doing what we love, and we couldn't be more grateful.
Come celebrate 15 years with us.
With love,
The Willow & Mae
A Melbourne Promise
Try Willow & Mae with complete confidence. If a piece doesn't feel exactly right, you have 30 days to return it for a full refund — simple, effortless, and entirely stress-free.
Frequently Asked Questions
How can I track my order?
Tracking your order is easy. Just enter your Order Number or Email/Phone Number on our "Track Your Order" page. Once you've entered your details and clicked "Track," you'll be able to see the current status of your delivery at any time. You'll also receive tracking updates by email as your parcel makes its way to you.
Do you offer free shipping?
Yes, we offer Free Premium Shipping with Track & Trace on every order. We value you as a customer and want your experience to feel effortless from checkout to delivery, so you'll always know exactly where your parcel is. All orders are sent through Australia Post, Australia's most trusted delivery service.
What payment methods do you accept?
You can pay safely and securely using Credit Card, Apple Pay, Google Pay and Shop Pay. All payments are fully encrypted and protected, so you can shop with complete peace of mind.
Can I return the item(s) if I don’t like them?
Absolutely. If something isn't quite right, you can return your order within 30 days of receiving it. We want you to feel completely happy with your purchase, so simply reach out to our team and we'll guide you through the process.
Will I receive a confirmation email after placing an order?
Yes, as soon as your order is placed, a confirmation email will be sent straight to your inbox. If you don't see it within a few minutes, please check your spam or junk folder. Still can't find it? Feel free to reach out to our friendly customer service team and we'll be happy to help you right away.
Email: info@willow-mae.com
Australia Based Company
We're proudly based in the heart of Australia, serving customers across the country with care since 2010.
Free Shipping
We offer free shipping on every order, including Track & Trace delivery right to your door anywhere in Australia.
30-Day Return Guarantee
Your satisfaction is our focus. Our 30-day return policy guarantees you maximum flexibility and the best shopping experience.
100% Secure Payment
You can pay quickly and securely using Credit Card, Apple Pay, Google Pay or Shop Pay, whatever suits you best.