A Melbourne Story
When we started Willow & Mae in Melbourne, our goal was simple: beautiful, comfortable clothing that women of every age could feel wonderful in. That hasn't changed.
As we refresh our collection for the season ahead, we're holding a clearance sale on our current range. It's your chance to find something special at a price we rarely offer.
These are the last of these styles, and once they're gone, they're gone for good. We hope one of them finds a home with you.
Thank you for your support, always.
With love,
Willow & Mae
Elegant Dresses for Every Occasion
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A Melbourne Promise
We want you to feel genuinely happy with every piece you choose from us. If something isn't quite right once it arrives, we'd love for you to reach out within 30 days of receiving your order and simply let us know what happened. Every message is read carefully by our team, and we'll be back in touch with the next steps as soon as we can.
Frequently Asked Questions
How can I track my order?
Tracking your order is easy. Just enter your Order Number or Email/Phone Number on our "Track Your Order" page. Once you've entered your details and clicked "Track," you'll be able to see the current status of your delivery at any time. You'll also receive tracking updates by email as your parcel makes its way to you.
Do you offer free shipping?
Yes, we offer Free Premium Shipping with Track & Trace on every order. We value you as a customer and want your experience to feel effortless from checkout to delivery, so you'll always know exactly where your parcel is. All orders are sent through Australia Post, Australia's most trusted delivery service.
What payment methods do you accept?
You can pay safely and securely using Credit Card, PayPal, Apple Pay, Google Pay and Shop Pay. All payments are fully encrypted and protected, so you can shop with complete peace of mind.
Can I return the item(s) if I don’t like them?
Absolutely. If something isn't quite right, you can return your order within 30 days of receiving it. We want you to feel completely happy with your purchase, so simply reach out to our team and we'll guide you through the process.
Will I receive a confirmation email after placing an order?
Yes, as soon as your order is placed, a confirmation email will be sent straight to your inbox. If you don't see it within a few minutes, please check your spam or junk folder. Still can't find it? Feel free to reach out to our friendly customer service team and we'll be happy to help you right away.
Australian Based Company
We're proudly based in the heart of Australia, serving customers across the country with care since 2010.
Free Shipping
We offer free shipping on every order, including Track & Trace delivery right to your door anywhere in Australia.
30-Day Return Guarantee
Your satisfaction is our focus. Our 30-day return policy guarantees you maximum flexibility and the best shopping experience.
100% Secure Payment
You can pay quickly and securely using Credit Card, PayPal, Apple Pay, Google Pay or Shop Pay, whatever suits you best.